Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives., 12.9 €
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12,90€
23,91€
12,90€
23,91€
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
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No Way Home: The Crisis of Homelessness and How to Fix It with Intelligence and Humanity
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